The Carpet Stop - About Us
As established stockists of quality flooring, The Carpet Stop provides a wide range of floor products for commercial and residential use.
Quality Carpets and Flooring
We have been serving our customers since 2007, providing the best possible service at very affordable prices for all your carpet and flooring needs. We are a family-run business with an ethos of ensuring the customer’s needs come first.
Over the years, we have developed our business and invested in a vast warehouse carrying a wide range of stock. This asset allows The Carpet Stop showrooms to look stunning and lowers prices.
We offer a vast choice of carpets, LVT, vinyl and laminate flooring. We support this with a reliable collection of carpet and flooring services. Check them out!
Our expansion has included opening six retail carpet outlets throughout the UK with carpet stores in Nottingham, Ilkeston, Manchester, Burton and Derby.
Customer Service
We pride ourselves in providing excellent customer service, and our pleasant and trained staff will always go out of their way to ensure you leave satisfied. Our reviews are a testimony to this, as well as the repeat business we gain from happy customers.
Having clear company values helps ensure that all our employees work towards the same goals. Our core values support our vision and shape our culture. By valuing customers and working tirelessly to serve them, we will also create a company culture of helpfulness.
We don’t only want to sell you our carpet and flooring products; we want our products to work for your home or project, and we will only advise what we feel works for you, whether it is colour, feel, budget, style or décor.
We will always go the extra mile to ensure the overall service is a smooth journey for you. For first-time buyers, we will explain every step of the process without any pressure. We’ve compiled these buying guides, which provide expert tips and advice.
Choice
Choose from one of the widest selections of carpets and flooring in the UK.
Simplicity
Our aim is to make your shopping experience with us easy and hassle-free.
Value
We pride ourselves on being able to provide the best on the floor price.
Transparency
We believe that honesty is the best policy, and that transparency builds trust.
The Carpet Stop Price Promise
We are happy to share the benefits of bulk buying with our customers so they continue to use our products and recommend them to others. This model has worked successfully for us.
The Carpet Stop slogan ‘the best on the floor price’ ensures that you get the best carpet or flooring installed professionally at the best price. We are confident in this and provide a price promise on like-for-like products. We can do this without compromising on service, which differentiates our business from others.
You will get to deal with a lovely service that aligns with our company ethos. We will also ensure you receive the correct amount of flooring and accessories. Everything is transparent, thus saving you further costs.
Expert Carpet and Flooring Fitters
Our carpet fitters and floor layers are skilled and trained and aim to provide the perfect finishing touches to your home. We also offer extra carpet and flooring services, should they be required, such as uplifting and disposing of old carpets/ flooring and carpet whipping.
We can also arrange a joiner for you should
the doors need trimming from the bottom. With our large team of fitters, we try to turn your project around quickly for those of you that work on tight timescales.
Your Shopping Experience
You can be confident in your shopping experience with us. Our experience will feel like a local family-run, independent store with all the features of a large national company.
We hope you have an incredible flooring journey with us to help you complete your décor in your home or a particular project. Remember to leave us some feedback about your experience so we can make the following customers’ journey more remarkable!
Buying Your Flooring
Use this guide to help you explore flooring ideas and make the right decision about your new floor.
Measuring Your Floor
This measuring guide is easy to follow and should help you work out your floor size accurately.
Caring For Your Floor
Need advice on caring for your floor? Our floor care guide will help you keep it looking beautiful.
Glossary of Terms
This A to Z of common flooring terms will help you navigate and understand our flooring website.
